Let’s work together
If you're building something new, evolving what already exists, or looking for a stronger creative partner for your business, we'd love to hear what you're working on.
Tell us a little about the business, what you're trying to achieve and where you think Gem Media might fit.
You don't need to arrive with a perfectly defined brief. We'll help work out what the project actually needs.
FAQ
A few things you might want to know
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Our core studio services are Branding, Website Design and Marketing.
That can mean building or evolving a brand, creating a new digital experience, developing a campaign or launch, or becoming an ongoing creative partner to help an established brand keep showing up consistently.
If the challenge crosses more than one of those areas, that's completely fine. We often look at the bigger picture before determining where the work should begin.
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We work with established businesses, ambitious founders and organisations at moments of growth, change or reinvention.
What matters more than size is fit. We work best with people who value the thinking behind the creative and want to build something considered, distinctive and commercially useful.
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We're based in Auckland and take in-person meetings by appointment, but the majority of our work happens virtually.
Our clients are worldwide - location isn't a barrier to working together.
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No.
You might have a clear project in mind, or you might simply know something in the business has stopped working as well as it should.
Tell us what's happening, what's changing and what you're trying to achieve. We'll help determine the right place to begin.
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Every bespoke project starts with brand strategy, not a template. We get clear on your positioning and your audience before a single page is designed, so the result is built around your business, not applied on top of it. If you don't need that level of build, our intensive pathway gives you the same considered fit at a smaller investment.
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It depends on which pathway fits. Bespoke projects move through discovery, brand strategy, structure, design, and build - each stage building on the last.
Intensive projects move faster: you choose a template, we scope what needs adapting, and we build it out around your brand.
Every project starts with a paid Discovery Call, credited in full against your final cost.
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Absolutely. Many clients come to us to refine, restructure, or scale an existing digital presence rather than start from scratch.
For existing websites, we typically recommend a website audit or strategy session to assess what’s working, what isn’t, and define the most effective next steps. -
A full bespoke build typically runs 12-14 weeks, depending on scope. An intensive project is significantly faster, usually 2-3 weeks, since it starts from an existing structure rather than from zero.
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Absolutely.
Not every project needs to begin from scratch.
We regularly work with businesses that have strong foundations but have outgrown parts of their identity, website or creative system. Sometimes the right move is a complete transformation. Sometimes it's knowing what already has value and evolving it with intention.
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Investment depends on the scope and complexity of the work.
Brand engagements typically begin from $3,500 and custom website projects from $5,000.
Marketing and ongoing creative engagements are scoped around what the business needs, whether that's a defined campaign or project, or a longer-term creative partnership.
If you're unsure whether you're ready for a larger website investment, our Website Audit is available for $395.
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Yes. Alongside full projects, we offer standalone work such as website audits, SEO, and template customisation - useful if you don't need a full rebuild but want a specific part of your digital presence improved.
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We'll review your enquiry and, if it looks like there's a good fit, arrange a conversation to get underneath the brief.
From there, we'll recommend the right approach and send through a tailored proposal outlining the scope, timing and investment.
No need to have everything figured out before you get in touch.
5.0 stars on Google Reviews★ ★ ★ ★ ★
Gemma turned our ideas into a website that exceeded our expectations. Professional, creative, and a pleasure to work with. Highly recommended!
SUNNY | SB APPLIANCES
★ ★ ★ ★ ★
Gemma has done a lot of work for us at Canyon Solar. She is very professional, easy to work with and does a great job.
We got onto Gem after having a poor experience with another agency. Gemma went through all our content, fixed it up and we are now really happy with the end result.
WILL | CANYON SOLAR
★ ★ ★ ★ ★
Gem Media exceeded our expectations! They skilfully designed, built, and launched our website with a seamless process from start to finish. Their team was professional, creative, and responsive, delivering a polished site that perfectly represents our brand. Highly recommended for anyone that's looking for a hassle-free web development experience!
DEAN | ENERGY AT HOME