⬤ SERVICES / ConsultancyStrategic thinking for businesses at a point of change.
Some decisions need more than another meeting around the same table.
Gem Media works with founders, marketing leads and leadership teams who need experienced outside thinking around brand, digital, marketing and business direction.
Sometimes the work starts before the brief.
A rebrand. A new website. A launch. A shift in the market. A business entering its next stage.
These moments often arrive with an obvious project attached to them.
But the most important question can sit further upstream.
What are we actually trying to change?
Where is the real opportunity?
What deserves investment now?
What are we solving for?
And are we about to execute the right thing?
Gem Media brings more than a decade of experience across brand, digital and business strategy into those conversations.
The role is to bring perspective, connect what might otherwise be treated as separate problems and help the business make stronger decisions before time and money start moving behind them.
When the business needs thinking before it needs more activity
Consultancy can be useful when you're:
Preparing for a significant period of growth or change.
Reconsidering how the business is positioned.
Planning a rebrand, website, launch or major digital investment.
Trying to connect brand, marketing and commercial priorities.
Working through an offer, customer experience or business model decision.
Entering a new market or speaking to a different audience.
Managing several competing priorities and needing clarity around what deserves attention first.
Looking for an experienced strategic perspective that isn't sitting inside the business every day.
TRUSTED CLIENTS
Strategy Session
What it is: A focused, working session on one area of your business - brand direction, digital strategy, website performance, launch planning or growth. You bring the problem. We'll map the clearest path through it.
You'll leave with a written session summary covering key decisions, priorities, and your recommended next steps - sent within 48 hours.
What's included:90-minute working session
Written session summary within 48 hours
Key decisions, priorities and recommended next step
$495
per sessionStrategic Advisory
An ongoing thinking partner around a defined business priority.
For businesses that don't need another person executing inside the team, but would benefit from consistent senior thinking around an important area of the business.
We keep the context from month to month, help interrogate decisions as they arise and keep the strategic direction connected as the business moves.
This works particularly well around periods of growth, repositioning, digital change, marketing direction or a significant strategic priority that will evolve over several months.
What's included:Monthly strategic working session
Strategic review and preparation
Async access for relevant questions and decisions between sessions
Written priorities and recommendations after each session
Context carried forward from month to month
From $1,800
per month - 3 month minimumFractional Strategic Partnership
Senior strategic involvement without a full-time hire.
For businesses navigating more complex change and needing a strategic partner who can see across brand, digital, marketing and commercial decisions rather than advising on one area in isolation.
Gem Media works closer to the business and leadership team, helping shape direction, interrogate priorities and maintain strategic alignment as decisions move from idea to execution.
This is a deeper partnership with greater context, access and responsibility than Strategic Advisory.
It can include:Weekly strategic working sessions
Ongoing strategic oversight across agreed priorities
Priority async access for time-sensitive decisions
Monthly strategic review and recommendations
Quarterly planning support
Input into briefs, plans and significant business decisions
Collaboration with internal teams and external partners where relevant
From $3,500
per month - 3 month minimum-
![solar technology company website design]()
Gemma has done a lot of work for us at Canyon Solar. She is very professional, easy to work with and does a great job. We got onto Gem after having a poor experience with another agency. Gemma went through all our content, fixed it up and we are now really happy with the end result.
WILL BEAUMONT
-
![craniosacral therapist website design]()
I've been very impressed from beginning to end with Gem Media's exceptional communication, design skills and professionalism. Gemma's talent and passion for graphic design is evident through all of her work, and her carefully considered processes make the customer experience streamlined and enjoyable. I can highly recommend her to anyone looking for exceptional quality design and media services, with a friendly and helpful approach!
BELINDA SILK | WAIUKU CRANIOSACRAL
-
![commercial solar website design]()
We’ve had a great experience working with Gemma. She is friendly, responsive and extremely knowledgeable, and has helped us improve a website to be really strong. Highly recommend!
EL BEAUMONT
-
![engineering workshop website design]()
Gemma has tweaked our website to keep it fresh and functional. I really appreciate her “no question is too simple” approach and I admire her “behind the scenes technical know-how”.
JOANNE / SCOTT’S STEELWORKZ
-
![reiki therapist website design]()
I really appreciate that Gemma listened carefully to my business ideas and could put it all together in a cohesive way. I’m delighted with the website and the ease at which I can edit it as needed.
MICHELE / LUMIERES CLINIC
Frequently Asked Questions
-
No. Consultancy is advisory only. If you need execution (website, brand identity), that's a separate studio project. Some clients run both in parallel.
-
Yes. Most ongoing clients start there. It's a good way to test fit without pressure.
-
Founders and marketing or leadership teams in growth-phase businesses, professional services, enterprise organisations and brands going through a significant transition.
-
Yes. Studio and consultancy are separate engagements. A retainer is a natural next step after a brand or web project.
Stop guessing and
start scaling with intention.
Get a bespoke growth plan that aligns your business, digital presence and operations with measurable success.